Privacy Policy
How 7slotsv2 Handles Your Personal Data

1 Introduction

This Privacy Policy (hereinafter referred to as the "Policy") describes how 7slotsv2 (hereinafter "we", "us", "our", or "the Platform"), operator of the online gaming platform accessible at https://7slotsv2.cam, collects, uses, discloses, stores, and protects the personal data of individuals who visit, register with, or use our services (hereinafter "you", "your", or "User").

By registering an account on 7slotsv2 or otherwise using our services, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. This Policy forms part of, and should be read in conjunction with, the 7slotsv2 Terms & Conditions available at 7slotsv2.cam/terms-conditions.

7slotsv2 primarily serves players located in Malaysia. Where we reference Malaysian cities such as Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, or Shah Alam in this Policy, we do so solely in the context of operating a platform accessed by users in those locations — not to imply regulatory approval by any Malaysian authority.

2 Definitions

The following definitions apply throughout this Privacy Policy:

• "Personal Data" — any information relating to an identified or identifiable natural person, including names, identity document numbers, contact details, IP addresses, and payment information.
• "Processing" — any operation performed on personal data, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" — 7slotsv2, as the entity that determines the purposes and means of processing your personal data.
• "Data Processor" — any third-party service provider that processes personal data on behalf of 7slotsv2 under a contractual arrangement.
• "KYC" — Know Your Customer; the identity and address verification process conducted before processing withdrawal requests.
• "Cookies" — small text files placed on your device by web servers that store information about your preferences and browsing activity.
• "Account" — the personal gaming account held by a registered User on the 7slotsv2 platform.

3 Personal Data We Collect

7slotsv2 collects personal data across several categories. The specific data collected depends on how you interact with the platform:

4 How Personal Data is Collected

We collect personal data through the following channels:

• Direct submission: Data you actively provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or updating account settings.
• Automated technical collection: Data collected automatically as you use the platform, including IP addresses, device identifiers, browser characteristics, session data, and cookies. This collection occurs regardless of whether you are logged in.
• Third-party payment processors: Limited transactional confirmation data received from payment service providers such as Touch 'n Go eWallet, Boost, GrabPay, Maybank (FPX / DuitNow), CIMB, Public Bank, Hong Leong Bank, and cryptocurrency network confirmations for USDT TRC20 transactions.
• Identity verification services: Where we use third-party KYC or anti-fraud service providers to verify documents you submit, those providers may return identity match scores or fraud risk indicators to us.
• Fraud detection systems: Automated monitoring systems that analyse gameplay patterns and transaction behaviour to detect irregular activity consistent with fraud, bonus abuse, or multi-accounting.

5 Purposes of Processing

7slotsv2 processes your personal data for the following specific purposes:

1. Account creation and management — to register your account, maintain accurate records, and provide access to platform services.
2. Identity verification (KYC) — to verify your identity and age in compliance with anti-money laundering obligations and our responsible gambling policy requiring all players to be aged 21 or above.
3. Payment processing — to process deposits and withdrawals in MYR via your chosen payment method and to maintain a transaction history.
4. Platform provision and gameplay — to deliver games, record gameplay history, calculate winnings, apply bonuses, and ensure technical functionality.
5. Customer support — to respond to your enquiries, resolve disputes, and maintain records of support interactions.
6. Security and fraud prevention — to detect, investigate, and prevent fraudulent transactions, account abuse, and other illegal activities.
7. Responsible gambling compliance — to enforce deposit limits, self-exclusion requests, and other responsible gambling measures you or we have put in place.
8. Legal and regulatory compliance — to meet obligations under the licensing conditions under which 7slotsv2 operates, including record-keeping and anti-money laundering requirements.
9. Platform improvement — to analyse aggregate usage patterns, improve user experience, and develop new platform features. This analysis is conducted on anonymised or pseudonymised data wherever feasible.
10. Marketing communications — to send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may withdraw this consent at any time via your account settings.

6 Legal Basis for Processing

7slotsv2 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and 7slotsv2, including account operation, payment processing, gameplay, and customer support.
• Legal obligation: Processing necessary to comply with anti-money laundering regulations, identity verification requirements, and applicable licensing conditions imposed by the jurisdiction in which 7slotsv2 holds its operating licence.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gambling enforcement, where those interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and certain optional data uses, where you have given explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

7 Data Sharing & Disclosure

7slotsv2 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in Section 5:

• Payment service providers: Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank (FPX/DuitNow), 7-Eleven CLiQQ, and cryptocurrency network processors — solely to facilitate your financial transactions.
• Identity verification and KYC providers: Third-party services that assist in verifying the authenticity of identity documents submitted during account verification.
• Game software providers: Licensed international game studios whose software is integrated into the 7slotsv2 platform. These providers may receive anonymised gameplay data for technical purposes.
• IT infrastructure and hosting providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under contractual data processing agreements.
• Regulatory and law enforcement authorities: Where required by law, court order, or a valid request from a competent authority, we may be obliged to disclose personal data. We will notify affected users where legally permitted to do so.
• Fraud prevention networks: Industry fraud prevention services that help identify and block accounts or payment instruments associated with criminal activity.

All third-party data processors engaged by 7slotsv2 are bound by contractual obligations to process personal data only on our documented instructions and to implement appropriate technical and organisational security measures.

8 International Data Transfers

As an internationally operated platform serving Malaysian users, 7slotsv2 may transfer personal data to servers or service providers located outside of Malaysia. Such transfers occur in the following contexts:

• Cloud hosting infrastructure operated by global providers with data centres in multiple regions.
• Game studio providers whose servers are located in Eastern Europe, Asia, or other jurisdictions.
• KYC verification services with global operations.

Where personal data is transferred internationally, 7slotsv2 implements appropriate safeguards, which may include contractual data transfer agreements, standard contractual clauses, or reliance on adequacy decisions, to ensure that your data receives a level of protection consistent with the standards described in this Policy.

9 Data Retention Periods

7slotsv2 retains personal data for as long as is necessary to fulfil the purposes outlined in this Policy, subject to the following guidelines:

Upon expiry of the applicable retention period, personal data is either securely and permanently deleted or anonymised such that it can no longer be attributed to any identifiable individual.

10 Security Measures

7slotsv2 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure:

• TLS / SSL encryption: All data transmitted between your device and the 7slotsv2 platform is protected by Transport Layer Security (TLS) encryption. Our website operates exclusively over HTTPS.
• Data encryption at rest: Sensitive personal data and KYC documents stored on our systems are encrypted using strong encryption algorithms.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. Staff members with access to personal data undergo background checks and receive regular training on data protection obligations.
• Two-factor authentication: Two-factor authentication is available for all player accounts and is mandatory for administrative access to back-office systems.
• Regular security audits: Our systems undergo periodic penetration testing and vulnerability assessments conducted by independent cybersecurity specialists.
• Incident response: We maintain a documented data breach response procedure. In the event of a security incident, we will take immediate remedial action and notify affected users in accordance with our obligations.

11 Cookies & Tracking Technologies

7slotsv2 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies may be active when you use our services:

• Strictly necessary cookies: Essential for core platform functionality, including maintaining your login session, processing transactions, and applying account settings. These cookies cannot be disabled without impairing platform functionality.
• Functional cookies: Store your preferences such as language settings, responsible gambling limits, and notification choices to improve your experience across sessions.
• Analytical cookies: Used to collect anonymised or pseudonymised data about how users interact with the platform — page visits, session duration, feature usage — to help us understand and improve the user experience.
• Security cookies: Used to detect and prevent fraudulent activity, verify returning users, and protect against cross-site request forgery (CSRF) attacks.

You may manage cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect platform functionality. Strictly necessary cookies cannot be disabled as they are integral to the operation of the service.

12 Your Rights as a Data Subject

Subject to applicable law and the limitations of our legal obligations, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us using the details in Section 16.

We aim to respond to all data rights requests within 30 days. In complex cases, this period may be extended by up to an additional 60 days, in which case we will notify you of the extension and the reasons for it.

13 Minors — Under 21 Policy

7slotsv2 is strictly an adult platform. Registration and participation in gaming activities is permitted only for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21.

All registration attempts are screened for age, and mandatory KYC verification is required before withdrawal processing. Any account found to be operated by a person under the age of 21 will be immediately closed, all balances returned, and the personal data associated with that account deleted or anonymised, except where retention is required for fraud prevention or legal purposes.

If you believe a minor has registered with or is using 7slotsv2, please contact our support team immediately at [email protected] via live chat, and we will investigate and take appropriate action without delay.

14 Third-Party Links & Services

The 7slotsv2 platform may contain references to third-party services such as payment processors. Once you navigate away from the 7slotsv2 platform to a third-party service (for example, authenticating a Touch 'n Go eWallet or Maybank FPX transaction through the provider's own interface), your use of that service is governed by that provider's own privacy policy and terms of use.

7slotsv2 is not responsible for the privacy practices or content of any third-party service. We encourage you to review the privacy policies of any third-party services you use in connection with your 7slotsv2 account.

15 Policy Amendments

7slotsv2 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or operational circumstances. When we make material changes to this Policy, we will:

• Update the "Last updated" date at the top of this page.
• Display a notice within the platform informing registered users of the update.
• Where required by law, seek fresh consent from affected users before the updated processing takes effect.

Your continued use of the 7slotsv2 platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms, subject to any applicable requirement to obtain fresh consent.

16 Contact Us — Data Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact the 7slotsv2 Data Protection team:

• Live Chat: Available 24/7 through the in-platform chat widget. Please mention "Privacy" or "Data Request" in your opening message so your query is routed to the correct team.
• Email: [email protected] — please use the subject line "Privacy Policy Enquiry" or "Data Subject Request" as appropriate.

We aim to acknowledge all data-related enquiries within 3 business days and to provide a substantive response within 30 days. Players from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other locations in Malaysia are subject to the same response timelines.